FAQ
Where are your dog treats made?
Leo's Bark dog treats are made entirely by hand in small batches in Dallas, TX.
Can I change my order, add to my order, cancel my order?
To change your order, please contact us as soon as possible. Please email hello@leosbark.com and include your order # in the subject line.
How many treats can I feed my dog?
All dogs are different weights and sizes. You know your dog best. Treats should never be a substitute for a meal, and it is recommended that treats provide no more than 10% of your dog's daily calorie intake.
When will my order ship to me?
Orders will be ready to ship in 3 business days.
How do I choose the option to pickup/have the order delivered to me?
Please make sure you've confirmed with Leo's Bark that we can deliver to your address either via email or verbally.
- Once you add to cart, click Checkout.
- Under Delivery, there are 2 options "Ship" and "Pick up." Select Ship.
- You will see the shipping method is "Local Delivery."
- Make sure to add your delivery/pick-up address by clicking "Add delivery instructions."
- If you forgot to add an address, you can email hello@leosbark.com. Include your order # in the subject line.
When will my order be delivered to me?
Once you confirm we can deliver to your address, it takes 2-3 business days to process your order. Orders placed before 2pm CST should be delivered in 2-4 business days. Orders will be delivered to the address you entered in the Delivery Instructions section of the Checkout page. If you forgot to enter an address, please email hello@leosbark.com. Include your order # in the subject line.
I live outside of the areas you delivery to. How can I get my order?
Please contact us, and we will get back to you ASAP on whether or not we can deliver to your address. Please email us at hello@leosbark.com. If we cannot deliver to your address, you can pick-up at one of our Markets or visit one of our retailers.
What areas do you provide local delivery?
Local delivery is available in Turtle Creek, Highland Park, University Park, Knox-Henderson, Uptown, and other areas in North Texas.
I'm interested in wholesale.
We'd love to hear from you. Please email us at hello@leosbark.com and we'll respond within 1-2 days